Trusted underfoot in thousands of homes
Homeowners, designers, contractors, and property managers on what a perfectly cut pad actually feels like.
“We inherited a 9x12 antique Persian Heriz that had been buckling for years no matter how we repositioned it. Aharon came to our brownstone, measured the rug in place, and explained that its edges had relaxed out of square decades ago — something no store-bought pad could ever accommodate. Two days later his custom felt-and-rubber pad arrived, cut to the rug's true outline. The rug now lies perfectly flat, the pile feels noticeably softer underfoot, and our parquet floors are finally protected. This is what real craftsmanship looks like.”
“Our staircase makes two turns and finishes on an L-shaped landing, and every flooring store we visited told us a properly padded runner was impossible. CustomRugPad treated it as a normal Tuesday. Aharon templated each tread and the landing on-site, cut individual pads with a low-profile natural rubber base, and installed everything himself. Eight months on, nothing has shifted a millimeter. The stairs are quieter, safer for our kids, and the runner finally looks like it was made for the house.”
“This is my third order with Aharon over four years, and the attention to detail has never slipped. For our dining room he specifically recommended a thinner, denser felt so the chairs would glide without wobbling on an uneven pile — a consideration no other supplier had ever raised. For the living room he suggested a thicker combination pad for comfort. Each pad arrived rolled, labeled, and cut precisely one inch inside the rug's edge so it disappears completely. There is a reason my whole family now orders from him.”
“Our 12x18 hand-knotted rug sits on a radiant-heated limestone floor — a combination that ruins ordinary pads and, with them, expensive rugs. Aharon sourced a heat-stable, floor-safe material, cut it to follow the curved bay window at one end of the room, and delivered and installed it personally. He even returned a week later to check how the pad was settling over the heating cycle. That level of follow-through simply does not exist in this trade anymore. Worth every penny, twice over.”
“I submitted photos and measurements through the website on a Sunday evening and had a detailed quote — with material options explained in plain English — before noon on Monday. The non-slip pad arrived two days later, cut perfectly for our 8x10 flatweave on polished concrete. That rug used to migrate a foot across the living room every week; it has not moved since installation. Honest pricing, fast turnaround, and a product that does exactly what was promised. I have already recommended them to three neighbors.”
“I have installed floors in the tri-state area for twenty-two years and have tried every pad supplier there is. Nobody matches this workshop on cut precision or turnaround. When I hand Aharon a template, the pad that comes back fits on the first try, every single time — no field trimming, no callbacks. My clients notice the difference in how their rugs sit and wear, and that reflects on my work. He is the only pad supplier I put my own name behind.”
“I specify CustomRugPad on every residential project my studio takes on. A great rug installation should be invisible — no ripples, no creeping, no crushed pile at the traffic lines — and that only happens with a pad engineered for the specific rug and floor. Aharon understands this at a level most vendors never reach. He has cut rounds, octagons, and a freeform outline traced from a vintage Moroccan piece for us, always on deadline. My installs photograph beautifully because his pads are underneath them.”
“Before the holidays we ordered custom pads for six rooms — everything from a small entry runner to a 10x14 in the dining room. Every pad arrived within the week, individually rolled, labeled by room, and cut with the exact one-inch inset Aharon recommends so the edges taper cleanly to the floor. Installation took us minutes per room. My wife said it was the easiest home upgrade we have ever made, and months later every rug still sits exactly where we laid it. Wonderful, honest service.”
“Our downstairs neighbor complained about footstep noise for a year, and we tried everything short of retiling the apartment. Aharon recommended his densest half-inch felt pad, cut for our two largest rugs, and explained exactly how much acoustic improvement to expect — no overselling. The difference was immediate and dramatic: the complaints stopped, and the building superintendent later asked where we got the pads so he could recommend them to other units. A precise solution from someone who clearly knows his materials.”
“Excellent product and a genuinely knowledgeable owner. Our vintage kilim had defeated two big-box pads before I found this workshop — both slid on the hardwood and one left a cloudy residue on the finish that took days to remove. Aharon's natural rubber pad grips without any adhesive and lifts cleanly. My only note: delivery ran one day past the quoted window during a busy week, though he called ahead to let us know. The pad itself is flawless, and I would absolutely order again.”
“A twenty-year-old PVC pad had fused to our oak floors under the living room rug, leaving a sticky, discolored patch we thought was permanent damage. Aharon removed the old pad, safely cleaned the residue without harming the finish, and replaced it with his felt-and-natural-rubber combination. He took the time to show us exactly why the old material had failed and what made the replacement floor-safe. Honest, patient, meticulous — and the floor beneath looks like new. I cannot recommend this company highly enough.”
“We contracted CustomRugPad to cut pads for forty hallway runners across three residential buildings — dozens of different lengths, several awkward widths, and a hard deadline before a capital-improvements inspection. Every single piece fit on the first try. The order arrived batch-labeled by building and floor, the invoicing was clean and consolidated, and Aharon kept us updated throughout production. Tenants noticed the quieter hallways within days. This is how commercial work should be done, and we have since put them on retainer.”
“I was genuinely ready to throw out a beautiful wool rug that buckled and rippled no matter what I put under it. One phone consultation with Aharon changed everything: he identified within minutes that the mesh pad I had been using was the wrong construction for a rug that size on a slick floor. His custom combination pad — dense felt for structure, natural rubber for grip — fixed the problem completely and permanently. The rug has lain flat for a year now. These people simply know rugs.”
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